Industry Intelligence

Auto Repair Shops Industry News.

Trade news and market shifts written for auto repair shops who need to know what’s changing before their competitors do.

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Auto Repair Shop

Independent Repair Shops Gain Ground as Dealerships Lose Service Customers

Donn Adolfo · May 29, 2026 · 4 min read
Auto Repair Shop

Google Business Profile Errors Are Costing Auto Repair Shops Customers

Auto repair shops with incomplete or misconfigured Google Business Profiles are losing visibility in local search before a customer ever picks up the phone. Profile errors ranging from wrong categories to missing service details are directly suppressing map pack rankings. Here is what operators need to know.

Donn Adolfo · May 26, 2026 · 5 min readRead
Auto Repair Shop

70% of Consumers Demand Transparency When Choosing a Repair Shop

Seven in ten consumers now say transparency is a top factor when selecting a repair shop, according to new industry research. That number has direct implications for how shops price, communicate, and show up in local search. Here is what the data means for your bay doors.

Donn Adolfo · May 21, 2026 · 4 min readRead
Auto Repair Shop

2026 Repair Shop Challenges: What 500 Shops Say Hurts Most

New survey data from 500 independent repair shops confirms that parts availability and labor shortages are the leading operational headaches heading into 2026. The findings from IMR Inc. point to a widening gap between shops that adapt and those that absorb the damage. Here is what the data actually says and what to do with it.

Donn Adolfo · May 14, 2026 · 5 min readRead
Auto Repair Shop

Delayed Repairs, Tighter Wallets: What 2026 Costs Mean for Auto Shops

Economic pressure is changing how drivers think about repair bills in 2026. Shops that respond with pricing transparency and flexible payment options are holding onto customers that others are losing.

Donn Adolfo · May 10, 2026 · 5 min readRead
Auto Repair Shop

AI Adoption in Auto Repair Shops: What 60% Adoption Means for Your Shop

AI adoption is accelerating across the auto repair industry, with more than 60% of shops expected to use some form of AI by late 2026. For independent operators, the question is no longer whether to pay attention but which applications actually move the needle on revenue and customer trust.

Donn Adolfo · May 6, 2026 · 4 min readRead
Auto Repair Shop

Rising Customer Expectations Are the Biggest Threat to Auto Shops in 2026

Customer expectations in the auto repair industry are rising faster than most shops are adapting. Industry surveys and market observers agree that trust, transparency, and digital experience have become the primary factors driving shop selection in 2026, outpacing price and even location.

Donn Adolfo · May 4, 2026 · 5 min readRead
Auto Repair Shop

AI in Auto Repair Shops: A $3.4B Market Shift Already Underway

The auto repair software market is projected to reach $3.4 billion in 2026, signaling a technology wave that is reshaping how independent shops diagnose vehicles, manage operations, and attract customers. Shops that delay AI adoption risk falling behind competitors who are already using these tools to cut labor time and improve customer retention. Here is what the shift looks like on the ground.

Donn Adolfo · April 28, 2026 · 4 min readRead
Auto Repair Shop

Parts, Labor, and Uncertainty: What 500 Shops Say About 2026

A new open-end response survey of 500 repair shops by IMR Inc. reveals that parts availability and labor shortages remain the dominant pressures of 2026, compounded by economic uncertainty and increasingly complex vehicles. The findings paint a clear picture of an industry under strain -- and point toward where operators need to focus to stay profitable.

Donn Adolfo · April 22, 2026 · 5 min readRead
Auto Repair Shop

Congress Pushes Right to Repair: What Auto Shops Need to Know in 2026

A federal Right to Repair bill introduced in early 2026 would require automakers to share vehicle-generated data and repair tools with car owners and independent shops. If enacted, the legislation could fundamentally shift the competitive landscape between dealerships and independent repair businesses across the country.

Donn Adolfo · April 21, 2026 · 5 min readRead